Background

Support & Maintenance.

You focus on running your business and we’ll look after your website.

Once your shiny new site is ready for launch you’ll want to be assured that your site is up to date, secure and performing as you expect it to.

We’ve developed a range of after care support packages to make sure that your website can be managed effectively and efficiently by our team of experts, always on hand to support you every step of the way.

What we offer.

From Design to Build and onto Market, we do it all.

Web hosting Icon

Web hosting

Once your shiny new website has been developed you’ll need somewhere to host it, we can take care of this for you, ensure that your site remains secure. If you think you are paying too much for your existing hosting we can always just provide this for you.

Find out more
Web backups Icon

Web backups

Sometimes things can go wrong, we provide regular backups of your website so when you accidentally press delete or your database goes wrong we can make sure your site is back up and running.

Find out more
Security updates Icon

Security updates

With hackers out to try and gain information and data from your website we’ll make sure that your website is kept secure by carrying out security updates.

Find out more
Website audits Icon

Website audits

Is your website not performing as well as you were hoping? If it’s not been maintained regularly it can become a bit slow potentially losing you customers. Our SEO and speed audits will identify areas for improvement to keep your site running at its best.

Find out more
Performance reporting Icon

Performance reporting

Monitoring your website performance through analytics, routine functionality testing and maintenance will ensure that your site is always working as you expect it to. We’ll continuously review your site and identify potential improvements all provided to you through our monthly reports.

Find out more
Client support Icon

Client support

We know that sometimes you just need the support. If you are unsure about anything to do with your new website our team are on hand to support you in getting the most out of it.

Find out more

Our approach.

It starts with building our knowledge and understanding about our clients.

Scoping.

1 – Scoping.

First – before we get down to any actual work, we get down to the details. We scope out your project to a tee; this way, we have everything we need and a plan in place before starting our design phase.

Design.

2 – Design.

Once we have everything we need, such as; content and any additional resources, we begin to work out a design for your project. We’ll work closely with you to deliver a product which works you and your audience.

Prototype.

3 – Prototype.

Onto the fun bit – bringing the design to life. A prototype is an interactive mock-up which gives you an idea of the functionality of the website before we hand it over to our developers. This way any changes can be made in the design phase rather than back tracking in the development process.

Build.

4 – Build.

Design signed off, now onto the development. This process varies in length depending on the size and nature of your site. Our developers work hard using coding standards to ensure your site is built to the highest quality and performance.

Testing.

5 – Testing.

During and after the development process, we ensure to check and test your site continuously. This way, we can ensure there are no issues during the launch of the website.

Launch.

6 – Launch.

The big day. It’s time for the launch of your site, to ensure everything goes smoothly we put together a plan a week before the site goes live. This way we can prevent any unexpected issues from delaying the launch. We check the site over to ensure it has passed all of our tests, once we’re happy that there are no technical issues we’re ready to go!

Maintain and Support.

7 – Maintain and Support.

Once everything is up and running, we can provide you with on-going support and additional maintenance. Everything from security updates to website management. If you are looking for any on-going maintenance and support we can provide this. We can provide this support as a part of the initial package or at a later date.

a:no